Customer Service Rep Kristin Way
Job in
Louisville, Jefferson County, Kentucky, 40202, USA
Listed on 2026-02-27
Listing for:
Domino's Pizza
Per diem
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Company Description
We are M Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!
Job Description
We are seeking a friendly and empathetic Customer Service Representative to join our team at our Louisville, United States location. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, and resolving issues with a positive attitude.
* Answer incoming customer calls, emails, and chat messages in a timely and professional manner
* Provide accurate information about our products and services
* Process orders, refunds, and exchanges efficiently
* Identify and escalate complex issues to appropriate departments
* Maintain detailed records of customer interactions and transactions
* Collaborate with team members to ensure customer satisfaction
* Stay updated on company policies, products, and services
* Participate in ongoing training and development programs
* Contribute to a positive work environment by supporting team goals
Qualifications
* Excellent verbal and written communication skills
* Strong problem-solving abilities and attention to detail
* Proficiency in customer service software and basic computer skills
* Ability to multitask and prioritize in a fast-paced environment
* Patient and empathetic approach to customer interactions
* Previous customer service experience preferred
* High school diploma or equivalent
* Ability to work flexible hours, including weekends and holidays as needed
* Strong team player with a positive attitude
Additional Information
BENEFITS
* Flexible Hours
* Competitive wages
* Employee discount on all food items
* Advancement opportunities
* Paid Training
* Incredible Bonus Structure
FULL TIME DRIVERS BENEFITS (in addition to above benefits):
* Offered Health, Dental & Vision Insurance after 60 days of employment
* Voluntary accident coverage/Critical illness coverage
* Flexible Spending Accounts
* Ability to contribute to a 401(k)
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