Customer Service Rep; S English Station Rd

Position: Customer Service Rep(01463) - 125 S English Station Rd
Company Description

Job Description

Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.

* Greet customers warmly and take food orders accurately and efficiently

* Process payments and handle cash transactions with precision

* Answer phone calls and respond to customer inquiries in a professional manner

* Collaborate with kitchen staff to ensure timely order preparation and delivery

* Address customer concerns and resolve issues with empathy and care

* Maintain a clean and organized work area

* Assist in inventory management and restocking supplies as needed

* Adapt to changing priorities in a fast-paced environment

* Support team members during peak hours and special events

* Promote new products and special offers to customers

Qualifications

* Excellent communication and interpersonal skills

* Strong customer service orientation with a friendly and approachable demeanor

* Ability to multitask and work efficiently in a fast-paced environment

* Problem-solving skills and the ability to handle challenging situations with grace

* Team player mentality with a willingness to support colleagues

* Basic computer skills for operating point-of-sale systems

* Cash handling experience and ability to maintain accurate transactions

* Flexibility to work various shifts, including evenings and weekends

* Physical ability to stand for extended periods and lift up to 25 pounds

* High school diploma or equivalent (preferred)

* Previous customer service experience in food service or retail (preferred)

Additional Information