Customer Service Rep; Dixie Highway

Position: Customer Service Rep (01472) - 12416 Dixie Highway
Company Description

We are M  Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!

Job Description

Join our dynamic team as a Customer Service Representative at our Louisville, United States location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and create a positive experience for our valued customers.

* Greet customers warmly and take orders accurately in a fun and exciting environment

* Maintain a clean and sanitized workspace for both team members and customers

* Prepare and deliver high-quality products consistently

* Manage time effectively and multitask in a fast-paced work environment

* Utilize advanced technology and equipment to process orders efficiently

* Resolve customer inquiries and concerns with empathy and professionalism

* Collaborate with team members to ensure smooth operations during all shifts

* Assist in inventory management and organizational tasks

* Operate various equipment within the store

* Contribute to maintaining a positive and inclusive work atmosphere

Qualifications

* Strong communication skills with the ability to interact effectively with customers and team members

* Basic math skills for handling transactions and counting change

* Positive, upbeat attitude with a customer-focused mindset

* Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds

* Willingness to learn and adapt to new processes and technologies

* Excellent multitasking abilities to handle multiple orders and tasks simultaneously

* Problem-solving skills to address customer concerns and operational challenges

* Flexibility to work various shifts, including days, evenings, and weekends

* Customer service experience preferred but not required

* Ability to thrive in a fast-paced, goal-oriented environment

* Team player with a collaborative spirit and desire to contribute to overall success

Additional Information

BENEFITS

* Flexible hours

* Competitive wages

* Employee discount on all food items

* Advancement opportunities

* Paid Training

FULL TIME DRIVERS BENEFITS (in addition to above benefits):

* Offered Health, Dental & Vision Insurance after 60 days of employment

* Voluntary accident coverage/Critical illness coverage

* Flexible Spending Accounts

* Ability to contribute to a 401(k)