Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful and established State Farm Insurance agent is seeking a customer-oriented and personable professional to join their winning team in the role of Customer Relations Representative - State Farm Agent Team Member (sales experience preferred). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Simple IRA
• Group Life Insurance Benefits
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Commission plus bonus
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Ability to explain complex financial issues in understandable terms
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents market only State Farm insurance and financial service products. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.