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Ecommerce Client Success Specialist

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Radial Inc.
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 48000 USD Yearly USD 35000.00 48000.00 YEAR
Job Description & How to Apply Below

Radial Inc. is seeking a Client Service Representative to act as the primary contact for assigned client groups and manage day-to-day communications for all fulfillment needs. The CSR will interact with clients and site leadership daily via email, phone, text, and chat.

Responsibilities include resolving inquiries, facilitating issue escalation, and tracking policy impact on customer experience. Occasional travel up to 5% may be required as part of site support.

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