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Customer Success Advocate -Claims Management
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-08-09
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
-Claims Management
Provide technical customer support via phone, email, and ticketing systems. Diagnose software, data, and integration issues, escalate defects, document interactions in CRM, create knowledge base content, train clients, participate in product testing, and identify trends to improve product quality and customer satisfaction.
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