Strategic Customer Success Partner - Growth & Renewals
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-08-19
Listing for:
Alchemer
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below
Alchemer is seeking a Strategic Customer Success Manager to act as a trusted advisor to a portfolio of customers, guiding them to maximize the value of our survey and data insights platform. You will lead renewals, pricing discussions, and contract updates while forecasting renewals and driving growth across accounts.
You will leverage Salesforce data to advocate best practices, ensure adoption, and deliver measurable outcomes for a broad set of clients.
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