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Senior Merchant Success & Support Lead
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-08-21
Listing for:
ShipMonk
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Client Relationship Management
Job Description & How to Apply Below
Ship Monk isn't just a 3PL; we're a growth partner for merchants. We hire a Senior Customer Service Representative to drive merchant happiness, leverage account management, and coordinate with warehouse and development teams to deliver solutions.
You will train, support, and build lasting relationships with merchants, ensuring proactive service and value delivery across our global fulfillment network.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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