Event Staff

Spirit of the Position:

The Event Staff is the front-line personnel responsible for greeting, engaging, and interacting with all customers entering and exiting the facility. The position requires cash handling, correct change, monitoring transactions for traffic entering/exiting the facility, and ensuring that people enter and exit the arenas safely.

Why LAZ?

• Competitive Pay/Wages: $18.00/hour; non-tipped
• Location:
  
  U of L
• Schedule:
  
  Part-time Varies based on events
• 401k Retirement savings plan.
• Opportunities for advancement and professional development.

Principle

Job Duties:

• Meet and greet each customer with courtesy and excellent customer service.
• Collect the parking fees and provide the correct change.
• Understand and know how to handle different types of parkers, i.e., tenants, visitors, employees, administration, etc.
• Understand the surroundings and building area to answer questions.
• Complete the daily report.
• Assist in staffing the exit or entry booth during peak collection hours to facilitate exit/entry should problems occur.
• Communicate with management, supervisors, and traffic directors.
• Answer customer service questions concerning parking and answer general customers. Inquiries are made courteously, professionally, and effectively; questions are referred to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Field additional duties if they are assigned.

Requirements:

• Ability to read, write, and speak English.
• Ability to work flexible hours, including weekends or holidays.
• Ability to bend at the knees or squat frequently throughout a shift
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)

Physical Demands:

• Ability to physically push/pull/lift to 50lbs