More jobs:
Customer Service Rep
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-09-12
Listing for:
Technology Consulting Inc
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
TCI has and immediate need for multiple Customer Service Representatives in Louisville, KY. This is a long-term contract opportunity with the possibility of hire. SUMMARY The Customer Service Representative assists customers by answering questions, resolving issues, processing requests, and providing accurate information about products or services. This role requires strong communication, problem-solving, and organizational skills, along with a friendly and professional approach.
The representative helps ensure customer satisfaction while maintaining accurate records and following company policies and procedures. REQUIREMENTS Previous experience in a call center setting that involves healthcare services & knowledge of dialers. Shifts are 9:00 am – 6:00 pm or 10:00 am – 7:00 pm. Must be service oriented and have problem-solving strategies to provide solutions dealing with healthcare positioning.
Ability to handle high call volume. Strong empathy, interpersonal and communication skills.
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