Customer Service Rep
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-09-20
Listing for:
AdientOne Consulting
Full Time
position Listed on 2026-09-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Technical Support
Job Description & How to Apply Below
Job Description:
Candidates Need To:
- Be able to show that they are service oriented and have problem-solving strategies to provide solutions dealing with healthcare positioning.
- High call volume is necessary but the ability to stay with the client and problem solve is more important.
- Dependable and focus on the end result of getting the caller the answers they need.
- EXPERIENCE in a call center setting that involves healthcare services, knowledge of dialers, and to show human side and kindness to people
- Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.
- Also, may require research skills to troubleshoot customer problems.
- Customers may be internal or external with requests of varying degrees of complexity.
- Must have strong interpersonal, customer service and communication skills.
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