Customer Service Team Lead: Coaching & Ops
Listed on 2026-10-06
-
Customer Service/HelpDesk
Customer Success Management, Bilingual, Client Relationship Management, Event Management & Planning -
Management
Client Relationship Management, Event Management & Planning
Spectrum Business is seeking a Customer Service Supervisor to lead a call center team, drive performance, and ensure high-quality customer interactions. You’ll coach representatives, monitor metrics, resolve escalations, and align with cross-functional partners, while upholding Spectrum's service standards.
Responsibilities include staffing, performance reviews, Kronos payroll updates, and ongoing development of staff through coaching and training.
We invite applications for the Customer Service Team Lead:
Coaching & Ops position located in Louisville, KY, United States.
We are currently recruiting a Customer Service Team Lead:
Coaching & Ops for our team in Louisville, KY, United States.
This is a strong role to take on the Customer Service Team Lead:
Coaching & Ops role at Spectrum.
As a Customer Service Team Lead:
Coaching & Ops, you will play an important part at Spectrum in Louisville, KY, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).