Pro Lead: Customer Service & Operations
Listed on 2026-10-06
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Customer Service/HelpDesk
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Management
The Home Depot in Louisville, KY, is seeking a Pro Experience Manager (Pro XM) to lead the Pro department, oversee customer service, and drive Pro strategies with store leadership. This role focuses on efficient Pro customer flow, on-time deliveries, and safety compliance, while coaching teammates on policy and service standards.
You will partner with Store Leaders, Outside Sales, and Specialty Managers to improve loyalty and Pro Xtra signups, participate in opening and closing processes, and
We have an opening for a Pro Experience Lead:
Customer Service & Operations in Louisville, KY, United States within Management & Operations.
Our group is growing, and we are hiring a Pro Experience Lead:
Customer Service & Operations in Louisville, KY, United States.
This opening is for the Pro Experience Lead:
Customer Service & Operations role at The Home Depot.
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