Senior Customer Success Partner — Drive Merchant Happiness
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Customer Service Rep
Ship Monk, a tech-powered 3PL and growth partner for ecommerce brands, seeks a Senior Customer Service Representative in Louisville. You’ll be a cornerstone of merchant happiness, delivering proactive support and training to help merchants grow.
You’ll manage multi-channel inquiries, coordinate with warehouse and dev teams, build lasting merchant relationships, and mentor peers while expanding your knowledge of Ship Monk’s services.
We have an opening for a Senior Customer Success Partner — Drive Merchant Happiness in Louisville, KY, United States within Management & Operations, Sales.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Louisville, KY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 60.000 - 80.000.
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