Financial Support Specialist

Financial Support Specialist

Provides front‑line support to customers for the finance department. Researches, interprets, analyzes, and translates information in different formats to accommodate a variety of customer needs. Creates customer reports for finance managers.

• Guides and assists customers with highly complex questions, paperwork, and requirements, as they relate to financial and business activities such as billing, financial aid, payment deadlines, tuition rates, tax forms, refunds, or student receivables. Advises lower level employees on complex customer inquiries, requiring advanced knowledge of department policies.
• Often directs work, trains, and/or supervises student employees.
• Ensures requisitions are processed in a timely manner and are properly recorded. Obtains necessary documentation for customers related to contracts.
• Provides complex financial support to departments and areas within the University.
• Ensures financial aid applications are received and processed correctly. Researches and resolves any issues with applications.
• Processes financial aid award adjustments and determines loan eligibility and award amounts. Communicates with students regarding student loan issues, eligibility requirements, and award amounts.
• Posts and removes charges on accounts as necessary. Places holds on student accounts for delinquent loans and payments. Prepares and distributes invoices and all other account documentation. Reviews work of other employees.
• Compiles, analyzes, and reconciles accounts related to loan and grant programs to ensure compliance with state and federal regulations.
• Processes payroll. Completes necessary forms, prepares payroll reports, and processes payroll correction requests.
• Records and tracks expenses and revenue for department or area.

Knowledge of standard finance and business practices, policies, procedures, tools, and/or equipment in a field of specialization typically obtained by a high school degree or GED or equivalent and a minimum of 3 years of related experience. An equivalent combination of education, training, and experience is acceptable.

No additional preferred qualifications listed.

Department Bursar’s Office.

Work schedule:

Monday‑Friday, 8:00‑5:00; candidates must be willing to work evenings and/or weekends if necessary.

AFSCME 3200 |13: $14.65 – $22.71 per hour.

Enjoy a generous benefits package including medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement. Additional information available at https://(Use the "Apply for this Job" box below)./benefits
.

02/05/2026. Posting Close Date: 02/22/2026.

TAS3 Pay Grade AF3200 |13. Pay Grade AF3200 |13.

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Required Documents

• Resume/Curriculum Vitae
• Cover Letter
• References

Optional Documents

• Any additional supporting information you choose to provide.

Contact:
Maggie Williams, williamsm1

Ohio University Human Resources | Grosvenor West 103 | 1 Ohio University | Athens, OH 45701 | T:  | F:

Non‑Discrimination Statement:
Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law.

Ohio university is an equal access/equal opportunity employer.