Payment Specialist, E Liberty

Job Posting

Accurately apply payments to the appropriate patient accounts. Prepare daily summary of cash received from all sources including lock boxes and bank deposits in addition to Electronic Funds Transfers (EFTs); reconciling total cash received each day to cash posted to AR system; identifying any cash not posted; obtaining remittance advices and ensuring cash is posted on correct day. Able to be flexible in work hours to assure cash is posted daily and within the month of payment received.

Essential Functions:

Under the direct supervision of a Payment Posting Supervisor, this position provides accurate and timely posting and:

• Ensures accurate and timely payment entry:
• Posts payments to practice management system
• All payments posted within 72 hours of receipt
• Resolves all outstanding payments by end of month
• Posts payments received through the bank lockbox/ACH, UofL Treasury and patient payments
• Balances batches and run transaction reports
• Reconciles all payments posted to bank deposit information
• Posts payer adjustments and rejections to the appropriate patient account
• Ensures accurate posting of all transactions
• Communicates with insurance payers, internal customers, when necessary, to resolve payment issues
• Researches and resolves unidentified payments
• Maintains third-party payments through bi-weekly transfers
• Resolves all credit balances
• Identifies accounts that require refunds, preparing all required documentation

Other Functions:

• Batch payments according to various payer types.
• Makes copies of each check and balances original to check copies.
• Complete tasks by deadline.
• After leadership approval, responsible for transferring payments from one account to another.
• Identify and report all trends that may provide insight into payment challenges.
• Phone contact with insurance companies, patient, physician office, attorney, etc for additional information to process payment.
• Initiate refunds
• Receives, opens, and sorts incoming payments for patient accounts.
• Daily run check through check scanner for deposit.
• Complete the direct deposit form and work with Finance on reporting.
• Maintain compliance with all company policies, procedures and standards of conduct.
• Attend seminars as requested.
• Performs other duties as assigned.

Education:

• High School Diploma or equivalent required.

Experience:

• Two years of experience as data entry in a health care environment preferred