Member Services Representative II​/Loan Officer

Meaningful Work From Day One

Responsible for responding to requests and inquiries of services offered in a professional and confidential manner, as well as a wide range of member service and lending functions for Brown-Forman Employees Credit Union, a state chartered credit union with assets of approximately $14 million, loans of $10 million, and membership of approximately 1450 members.

What You Can Expect

+ Responds to member inquiries professionally and confidentially, providing information on the full range of credit union products and services.

+ Executes member service functions, including processing share withdrawals, deposits, loan payments, and cashing checks.

+ Maintains a teller cash drawer, reconciling balances daily, and managing cash levels.

+ Opens new member accounts, cross-selling services, and providing all applicable account disclosures.

+ Processes loan applications, evaluates credit history, and calculates debt ratios to determine loan approvals.

+ Ensures compliance with the Bank Secrecy Act by monitoring data from FINCEN and processing OFAC checks.

+ Educates and advises members on strategies to improve and protect their credit history.

+ Coordinates the share certificate program and assists with the distribution of member statements.

What You Bring to the Table

+ Previous experience in the Credit Union or Banking field.

+ Demonstrated ability to independently manage and complete workloads in a high-pressure, team environment.

+ Excellent interpersonal skills for developing and maintaining effective working relationships.

+ Proven analytical and mathematical skills, with a high degree of accuracy.

+ Ability to maintain strict confidentiality when dealing with sensitive financial information.

+ Previous customer service experience with an outgoing and energetic personality

What Makes You Unique

+ College/University Degree

+ 5+ years of previous credit union or banking experience

Working Arrangement

In-office at the Brown-Forman Louisville, Kentucky Corporate Headquarters Monday to Friday 8:30AM - 4:30PM.

Who We Are

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.#LI

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Business Area:
Global Finance

Function:
Finance

City:
Louisville

State:
Kentucky

Country: USA

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