Sales Assistant - PNC Wealth Management

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sales Assistant within PNC's Wealth Management organization, you will be based at a PNC location in the Louisville, KY, area.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Provides sales, service and execution support for new and ongoing client relationships. Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans. Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.

Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed. May perform general administrative support.

• Provide sales, service and execution support for client relationships
• Gather, prepare and verify required documentation and related information
• Ensure compliance with standard regulations and processes during processing
• Administer implementation plans as needed
• Act as a point of contact for clients, client teams, or service partners and handle escalation
• Update and verify client, account, or transaction details in systems/applications
• Generate and provide reports as required
• Perform general administrative support when needed

• Associate’s or equivalent degree, or comparable combination of education, certification(s) and experience
• 3+ years of related work experience, product knowledge or customer support experience
• Effective communication and decision‑making skills
• Ability to manage risk and support PNC’s Enterprise Risk Management Framework
• Strong attention to detail, problem‑management process experience
• Flexibility and adaptability to manage multiple priorities

• Business decision making
• Client counseling and relationship building
• Competitive advantage and customer experience (CX) focus
• Personal initiative and results orientation
• Knowledge of customer support policies, standards and procedures
• Proficiency in products and services and sales support and administration

Roles at this level typically require an associate’s degree or equivalent and related experience or product knowledge. 3+ years experience is preferred. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience including military service may be considered.

Associate’s degree or equivalent or comparable combination of education, certification(s) and experience.

No specific certifications or licenses are required.

PNC offers a comprehensive range of benefits including medical, prescription drug, dental, vision, life insurance, short and long‑term disability, 401(k) with match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy and doula reimbursement, educational assistance, and a robust wellness program. Paid time off includes maternity and/or parental leave, up to 11 paid holidays, 9 occasional absence days, 15‑25 vacation days based on career level, and days based on years of service.

If an accommodation is required to participate in the application process, please contact us via email at  with “accommodation request” in the subject line and include your name, job  preferred contact method. The information will be kept confidential and used only as required.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and any other relevant regulations.