Accounts Receivable & Credit Manager

## Accounts Receivable & Credit Manager Apply remote type:
Hybrid locations:
Newbury Township, OHtime type:
Full time posted on:
Posted 30+ Days Agojob requisition :
JR1076##
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* Job Description:

**** Key Areas of Responsibility:
*** Manages the daily activities of the Accounts Receivable team; assigns and reviews tasks, supports teamwork, provides professional guidance via mentoring, evaluates performance, and recommends employment actions.
* Interprets and enforces the credit practices, policies and procedures of the Company.
* Ensures proper internal controls are being followed and administered to safeguard company assets.
* Provides analysis and feedback on the business and risk profile of new and current customers and recommends credit limits. Obtains financial statements from customers, credit information from external credit agencies, and prepares necessary documentation for internal management review.
* Resolves orders on credit hold; evaluates account for past due or credit limit standing, contacts customer to arrange payment, and appropriately acts upon status of pending orders.
* Engages in pro-active collections of Company’s receivables given payment terms, cash flow needs, and the risk profile of the customer. Manages and performs the recording of customer payments: posts cash receipts daily, prepares EFT collection, reviews and settles credit card payments and posts receipts.
* Manages and performs customer account reconciliations; analyzes and approves debit/credit adjustments, prepares recurring invoices and issues AP requests for customer refunds.
* Oversees aging of customer accounts. Reviews accounts receivable reports, unapplied cash reports, assesses payment status, assists in Quarterly review of Provision of Bad Debt Reserve, and reports aging to external credit agencies.
* Collaborates with sales organization on customer communications relevant to account payment status.
* Supports treasury function as signer on all U.S. and Canadian cash accounts.
* Administrates and authorizes settlement of credit card systems.
* Serves as point person for all external audit requests for Accounts Receivable and Revenue.
* Responsible for month end closing of Accounts Receivable module in JDEdwards software for timely monthly reporting.
* Recommends opportunities for internal and external (customer related) process improvements to gain efficiency within the department.
** Key Performance Indicators:
*** Reviews all past due reports to minimize the amount of total past dues.
* Monitor and reduce the number of Open Credits on Customer accounts.
* Timeliness of processes daily cash application.
* DSO (Daily Sales Outstanding) Metric .
** Key Challenges and Decisions**:
* Volume of credit applications; ability to prioritize and make preliminary determinations.
* Diversity of customer markets requiring knowledge of different processes and systems:  corporate dealers, independent dealers, commercial, wholesale, Home Depot, Lowes, U.S. and Canadian.
* Multiple payment sources and transaction venues (credit cards, cash, EFT, wires).
* Importance of understanding the customer relationship needs.
** Job Knowledge, Skills, and Experience**:
* Bachelor’s degree in business with 5+ years related work experience
* Strong interpersonal skills to effectively communicate with customers.
* Strong planning and organizational skills; attention to detail and ability to multi-task.
* Good analytical skills.
* Excellent computer skills including knowledge of accounting software, word processing and spreadsheet proficiency.
* Good written and verbal communication skills.
* Confident in making decisions and recommendations related to customers and credit risk.
* Work independently with minimal supervision.
** Organizational Context
** The A/R & Credit Manager reports to the Controller, NA. The role interfaces regularly with customers…