VP, Senior Trust Officer

Summary

The Trust Officer is a primary team lead with respect to the management and administration of trust and estate accounts at First Bankers Trust. The Trust Officer is responsible for reviewing and interpreting trust and estate planning documentation to ensure that all trust accounts are properly administered in accordance with governing provisions, company policies, and / or applicable laws and regulations.

The Trust Officer also maintains responsibility for fiduciary administration actions as Trustee and Executor.

The Trust Officer is a fiduciary role and requires a client-centric demeanor with a strong sense of proactivity. This individual works alongside the Client Service, Investment, and Trust Operations / Administration teams, as well as outside advisors, to provide exceptional service to clients and beneficiaries. He / she also possesses detailed technical knowledge of trusts and estates, and proactively remains up to date on best practices for trust administration.

In addition, this individual is expected to continuously seek ways to improve operational processes and the client experience.

1. Trust & Estate Administration

• Responsible for all aspects of trust administration for the trust company and participates in the Trust Administrative Review Committee (TARC)
• Maintain detailed knowledge regarding a broad range of legal and financial issues with proficiency in estates, trusts, wills, and taxation; demonstrate ability to communicate with clients, beneficiaries, and internal colleagues regarding these matters
• Review and interpret estate and trust documents to ensure proper set up and appropriate asset allocation for trust accounts
• Review, approve, and direct disbursements of funds in accordance with governing documents and needs of beneficiaries
• Oversee preparation and filing of fiduciary federal and state tax returns; in certain circumstances, the Trust Officer will aggregate all client tax documents for third-party tax preparation for a select group of top-tier clients
• Monitor and control risks related to account administration, including completion of annual administrative review of trust accounts
• Actively pursue and implement effective and efficient operations of respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational and regulatory compliance risk
• Delegate tasks, as appropriate, to others within Trust Operations / Administration team

2. Relationship Management & Client Service

• Aid Client Service and Investment teams in providing an exceptional and personalized client experience to high net worth clients and beneficiaries, exemplified by timely and accurate account administration coupled with demonstrated technical expertise
• Respond to and anticipate client / beneficiary needs, and participate in client meetings with Client Service and / or Investment team personnel as needed
• Build and maintain effective internal and external partnerships with clients, beneficiaries, trustees, executors, accountants, and attorneys to expand the firm’s client base.

• Proven ability to consistently deliver a proactive, best-in-class client experience
• Demonstrated ability to manage competing priorities while maintaining focus on key responsibilities
• Proven capability to demonstrate initiative and creativity in all aspects of duties and responsibilities
• Strong sense of professionalism, as well as interpersonal, communication and negotiation skills
• Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements
• Effective at building and maintaining deep relationships and…