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Patient Care Navigator of Outpatient Services

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Universal Hospital Services Inc.
Full Time position
Listed on 2026-03-07
Job specializations:
  • Healthcare
    Mental Health, Healthcare Administration
Job Description & How to Apply Below

Responsibilities

About The Brook Hospital – KMI:

Since 1985, The Brook Hospitals have been providing quality mental health and addiction treatment services. The Brook Hospitals have two outstanding facilities located in Louisville, Kentucky. The Brook – KMI is a 110-bed hospital offering a full continuum of inpatient, extended care, residential, partial hospitalization and outpatient services for children, adolescents, and adults. The Brook Hospitals prides itself upon the fact that our patients are referred directly to us by local professionals and organizations: physicians, psychologists, social workers, employee assistance professionals, community mental health centers, hospitals, schools, courts, social service agencies and managed care organizations.

These direct referrals and our high patient and family satisfaction rates are a reflection of our effectiveness in treating mental illness and addictions.

Job

Duties / Responsibilities:

The Patient Care Navigator of Outpatient Services facilitates inpatient discharges to the next level of care with a focus on transitioning care from inpatient setting to The Brook Hospitals outpatient programs. The Outpatient Navigator provides groups and individual education to patients on the importance of continuing care. The Outpatient Navigator will be responsible for communicating eligibility to key members of senior leadership and associated departments and will be responsible for routinely collecting and entering data, specific to outpatient eligibility, into Midas for trending report purposes.

The Outpatient Navigator will have a thorough understanding of the Step-Down playbook, implementing components of the playbook as needed. A thorough understanding of the inpatient workflow process, as it pertains to case management and discharge planning is preferred. Other job functions may include: obtaining psycho-social assessments; conducting family/group therapy on assigned cases; complete documentation per hospital policy and procedure; case coordination;

coordinate discharge planning; assist in developing and maintaining community resource information; performs marketing functions as assigned; assists in the maintenance of the program environment in compliance with policies of safety and security; ensures good clinical judgment to ensure optimum patient care; participate in continuing education activities.

Benefits Highlights
  • Sign-on Bonus $5,000.00 - $7,500.00.
  • Loan Forgiveness Program if offered.
  • Challenging and rewarding work environment.
  • Competitive Compensation & Generous Paid Time Off.
  • Excellent Medical, Dental, Vision and Prescription Drug Plans.
  • 401(K) with company match and discounted stock plan.
  • Career development opportunities within UHS and its 300+ Subsidiaries!
    · More information is available on our Benefits Guest Website:
About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications
  • Education:
    • Required:

      Master's Degree from an accredited school in Social Services or Psychiatric.
  • Licensure/Certification:
    • Required:

      Must be licensed or under supervision in state of Kentucky (CSW/LCSW CADC/LCADC, MFTA, LMFT, LPCA, LPCC, LPA, LPP).
  • Experience:
    • Required:

      1 - 3 years of related experience.
    • Preferred: 3 - 5 years of related experience.
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect…

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