HR Generalist

Position Title

HR Generalist

Louisville, KY

Full Time, Salary, Exempt

Administrative

HR Director

Volunteers of America Mid-States (VOA) is a non‑profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low‑income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission‑driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work life balance, which includes the following:

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• Met Life Legal Plans

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one

• Commitment Committee
• Justice Committee
• Integrity Committee
• Compassion Committee
• Retention Committee

The Human Resources Generalist supports Volunteers of America’s mission by assisting in HR functions that strengthen employee engagement, compliance, and workforce development. This role is responsible for assisting with full-cycle recruitment, onboarding, employee relations, performance management, training, benefits administration, HR reporting and analytics, and adherence to employment laws and agency policies. The HR Generalist partners with leaders and staff across programs to foster a workplace culture rooted in compassion, accountability, equity, and inclusion, while promoting employee growth, organizational effectiveness, and retention.

• Bachelor’s degree in Business, Human Resources, or a related field; equivalent combination of education and experience may be considered.
• Minimum of five (5) years of progressive HR experience, preferably in non-profit or mission-driven organizations.
• Professional HR certification preferred (SHRM-CP, HRCI-PHR, or HR Generalist Certification).
• Demonstrated experience in recruitment, employee relations, performance management, training, benefits administration, HR reporting, and analytics.
• Strong knowledge of federal, state, and local employment laws and regulations (EEO, FMLA, ADA, FLSA, COA, AAP, etc.).
• Ability to communicate clearly and effectively with a diverse workforce and foster positive workplace relationships.
• High initiative, integrity, and ability to maintain confidentiality.
• Strong organizational, analytical, and problem‑solving skills with the ability to work in a fast‑paced environment.

• Assist with full-cycle recruitment, onboarding, and retention strategies to attract and retain mission-driven talent.
• Administer various human resource plans and procedures; assist in the development, implementation, and communication of personnel policies and procedures.
• Prepare, maintain, and update the employee handbook and policy/procedure manuals.
• Provide guidance to managers and employees on employee relations issues, conflict resolution, and policy interpretation.
• Maintain compliance with federal, state, and local employment laws and regulations (EEO, FMLA, ADA, FLSA, COA, AAP, etc.) and ensure HR policies align with organizational values.
• Collect, analyze, and report HR data to inform workforce…