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Field Services Product Support Specialist; Hybrid
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-02-16
Listing for:
Xplor Education
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology solutions provider in Louisville seeks a Product Support Specialist to handle customer inquiries about software via various channels. You'll troubleshoot issues, train customers, and enhance user experience while contributing to a dynamic support team.
This role offers a flexible working model, requiring in-office attendance only two days a week. An ideal candidate possesses at least two years of experience in technical support or similar environments, with proficiency in Microsoft Office and great communication skills.
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