Clinical Support Application Analyst II-Cerner, Information Technology

Job Description Summary

Clinical Support Analyst II serves as an integral member of the IT Cerner Support team. Key responsibilities include direct involvement with the development, implementation, training and support of the electronic health record (EHR). This employee will use their detailed knowledge of the electronic health record and their ability to analyze processes/systems to impact the organization’s strategic initiatives and patient experience.

P.O. Box 909 Louisville, KY

• Assists in the development, maintenance and support of Cerner and other clinical systems for the area of responsibility
• Provides input and guidance to build and design teams regarding build, optimization, training plans, goals, and implementation within their defined area
• Coordinates discussions with hospital department leaders, end users and IT Teams providing expertise on workflows of the clinical applications
• Establishes plans for supporting super-user groups
• Supports and leads evaluations of IT updates and revisions; establishes priorities and plans for release schedules
• Ensures that maintenance releases are properly tested and quality assured prior to production
• Supports and leads incident management processes and escalates issues as appropriate
• Provides mentoring and training to application analysts I in system analysis & design, specification development and documentation, and end-user training with ULH prescribed methodologies
• Completes assigned tasks per defined project scope, timelines, and budgets for implementations; works to prescribed methodologies for all project implementations
• May work on multiple implementations at any given time

• Bachelor’s Degree in Business, Information Science, Computer Science, Informatics or related field (required)

• Seven years of prior Cerner Clinical applications experience or other EHR implementation and/or support experience (preferred)
• Experience with healthcare IT applications and knowledge of healthcare environment and system configuration (preferred)

• Certification on any of the following Cerner modules (preferred):
  • CCL
  • ESH
  • Cerner Rules
  • First Net