Support Technician

Our client, a leading organization in the technology support industry, is seeking a Support Technician to join their team. As a Support Technician, you will be part of the IT Support Department supporting onsite operations. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive approach, which will align successfully in the organization.

Job Title: Support Technician

Location: Louisville, KY

What's the Job?

• Provide deskside support for hardware and software issues
• Assist with MS Office support, email login issues, and password resets
• Support printer and peripheral devices
• Perform Windows 10 support, including desktop and laptop builds/imaging
• Manage asset inventory and facilitate data transfer tasks

What's Needed?

• Certified in Dell and Lenovo hardware support (Forum/SDS roles)
• Minimum of three (3)+ years of deskside support experience
• Strong knowledge of Windows XP/7/10 environments
• Working knowledge of Active Directory and Windows Server 2003/2008
• Excellent communication and organizational skills with the ability to work independently

What's in it for me?

• Opportunity to work with a dynamic and innovative team
• Gain valuable experience in a fast-paced support environment
• Enhance your technical skills with certified support roles
• Be part of a company recognized for diversity and inclusion
• Competitive hourly rate with potential for growth

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Manpower Group was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.