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Sales Counter Support Technician
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-03-10
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-03-10
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Empower Professionals, is seeking the following. Apply via Dice today!
Role:Sales Counter Support Technician Locations:
Louisville, KY (Fully Onsite) Duration: 12+ Months Contract F2F Interview Highly Preferred For Local Candidates
Note:
Candidate needs to be in the office 5 Days every week. Local or candidates from adjacent states only.
Job Description:
- Support deployment of new computers
- Provide centralized phone support from Appliance Park
- Printer setup and configuration
- Validate VPN functionality
- Transfer and validate user data
- Support Wi‑Fi access points and wireless devices
- Track support provided
- Windows 10 and Core Image support
- End‑user training
- Other duties as assigned
- Dell and Lenovo certified (Forum/SDS roles)
- Dell and IBM certified or comparable experience (Sales Counter role)
- A+ certified or comparable experience
- Minimum three (3)+ years deskside support experience
- Strong knowledge of Windows XP/7/10 environments
- Working knowledge of Active Directory
- Working knowledge of Windows Server 2003/2008 (Sales Counter role)
- Strong communication and organizational skills
- Ability to work with minimal supervision
- Proactive troubleshooting mindset.
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