Delivery and Operations Product Lead – Global Patient Safety

At Regeneron, the Associate Director, Product Lead for Global Patient Safety sits within the Global Development IT organization and is a key member of the Delivery & Operations function. The role partners with key business collaborators to intake, design, implement and improve technology products.

The role is located in Armonk, NY or Warren, NJ and requires a minimum of four days onsite per week. This position is not open to fully remote or hybrid work arrangements.

• Lead implementation, operational support and improvements for Global Patient Safety technology products while guiding Product Analysts and other Delivery & Operations team members.
• Intake, assess, prioritize, and validate domain‑specific needs/requirements in partnership with BSPs to ensure alignment between technology roadmaps and product priorities.
• Act tactically and think strategically, switching leadership styles as needed to influence, guide, and mentor individuals and the team.
• Own end‑to‑end automating reporting solution, driving quality and compliance by standardizing report templates, ensuring validated linkages to source data, and automating submission‑readiness checks.
• Harmonize narratives, data structures, and formatting rules to improve report consistency across markets, minimizing regional variability and instilling scientific and regulatory compliance in every output.
• Build relationships with key leaders, partners, and stakeholders to clarify and negotiate demands and solutions.
• Identify resourcing needs and oversee internal and vendor delivery, managing service vendor associates in support of product.
• Lead steering committee meetings, working groups, system change requests, issue management, and release management for upgrades to existing product.
• Accountable for the completion of all necessary project deliverables with responsibility for oversight of Product Analysts, Business Analysts, and other team members as applicable.
• Responsible for end‑to‑end product management, including oversight of individual project execution and capability‑roadmap planning.
• Partner with Enterprise IT to help customize service offerings to meet Global Development needs where necessary.
• Track quantifiable value delivered versus plan and prepare consolidated operational reports summarizing savings.
• Serve as oversight, quality assurance and escalation point for products within the team scope.

• Bachelor’s Degree in a related field.
• 10+ years of relevant experience, including product owner experience of Global Patient Safety technology solutions (e.g., Argus).
• Experience working on end‑to‑end GxP implementations from requirements gathering to IQ and PQ execution.
• Knowledge of the Information Technology Service Management Framework and ITIL v3x.
• Knowledge of Software Development Life Cycle, and agile methodologies and tools (e.g., Jira, Confluence).
• Strong record of accomplishment of technology project management, stakeholder management, budget management and collaboration skills.
• Experience motivating and building skills within a team of direct reports, instilling a process improvement culture in junior level colleagues.
• Experience participating in an end‑to‑end product launch or shut down across multiple teams.
• Experience hiring, supervising, managing, and mentoring a team in service of complex issues.
• Excellent communication skills and the ability to indirectly influence key partners and stakeholders with clear, concise, and well‑formed messages tailored to the audience.
• Ability to analyze business challenges and present technology solutions.
• Knowledge of pharmaceutical Global Development (e.g., Global Patient Safety, Regulatory Affairs, Clinical Quality) business capabilities, processes, systems, and key trends in the industry.
• Ability to work in a highly regulated, fast‑paced environment.

• Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (medical, dental, vision, life and…