IT Systems Administrator III; IAM Application Administrator

IT Systems Administrator III (IAM Application Administrator)

The University of Louisville seeks an experienced and collaborative IT Systems Administrator III (IAM Application Administrator) for Identity Governance to join the Identity and Access Management team. This position is responsible for the administration, configuration, support, and continuous improvement of the university's Identity Governance and Administration (IGA) platform and related identity lifecycle processes.

The Application Administrator plays a key role in ensuring that access to university systems is provisioned appropriately, reviewed regularly, and removed in a timely manner for students, faculty, staff, researchers, contractors, and affiliates. This role partners closely with Human Resources, the Registrar, Enterprise Applications, Infrastructure, Internal Audit, and distributed IT teams to support secure, efficient, and compliant identity governance services across a complex higher education environment.

Key Responsibilities

• Administer, maintain, and support the Fischer Identity Governance and Administration (IGA) platform in production and non-production environments.
• Configure and manage identity lifecycle processes and workflows for faculty, staff, students, affiliates, and other sponsored identities.
• Support provisioning, deprovisioning, approvals, role assignments, access requests, and certification campaigns across connected systems.
• Develop, configure, test, and maintain integrations between the IGA platform and enterprise systems such as HR, student information, directory, ERP, learning, and cloud applications.
• Monitor platform health, troubleshoot incidents, resolve application issues, and coordinate with vendor support as needed.
• Partner with IAM architects, security engineers, application owners, and business stakeholders to define and implement access governance requirements.
• Assist with role and entitlement modeling, birthright access, and least-privilege access controls.
• Support periodic access reviews, audit requests, control validation, and remediation activities.
• Create and maintain technical documentation, operational procedures, support runbooks, and configuration standards.
• Participate in testing, upgrades, patching, release management, and change control for the Fischer platform and related integrations.
• Identify opportunities for automation, process improvement, and service maturity within identity governance operations.
• Contribute to IAM roadmap initiatives, including modernization of identity data flows, governance controls, and user experience.
• Provide tier 2 and tier 3 support for IAM-related issues and serve as a subject matter resource for identity governance processes.
• This job may require access to technology, data and software source code that is subject to US export controls. An offer of employment is contingent upon verifying U.S.
  
  -person status or obtaining the necessary export control licenses to perform the job functions.

Preferred Qualifications

• Bachelor's degree in information technology, cybersecurity, computer science, information systems, or a related field, or an equivalent combination of education and relevant experience.
• Four years of professional experience in Identity and Access Management, Identity Governance and Administration, or closely related enterprise application administration.
• Experience administering or supporting one or more IAM/IGA platforms such as SailPoint, Saviynt, Okta, Microsoft Entra , Oracle Identity Manager, Fischer, or similar technologies.
• Working knowledge of identity lifecycle management concepts, including joiner/mover/leaver processes, provisioning and deprovisioning, role-based access, and access reviews.
• Experience integrating enterprise applications using APIs, flat files, directories, or other common integration methods.
• Working knowledge of LDAP, Active Directory, and identity data synchronization concepts.
• Experience troubleshooting complex technical issues across applications, integration, and workflow layers.
• Ability to write or modify scripts using tools such as Power Shell, Python, SQL, or similar technologies.
• Experience working with structured data formats such as JSON and XML.
• Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Demonstrated ability to document processes, configurations, decisions, and operational procedures clearly and thoroughly.
• Strong analytical, organizational, and problem-solving skills.
• Direct experience administering or implementing Fischer Identity Governance and Administration.
• Experience working in a higher education environment.
• Understanding of university identity populations and lifecycle complexities, including student enrollment changes, adjunct faculty, contingent workers, researchers, alumni, and sponsored accounts.
• Experience integrating IAM or IGA platforms with HR systems, student information systems, ERP systems, and SaaS platforms.
• Familiarity with…