Implementation Analyst

Responsibilities

• Support design, development and delivery of Single Client Feed (SCF) services to Fidelity clients within Data Operations
• Operate within and across Data Operations teams to collaborate and support internal functions as well as business partners
• Partner with plan sponsors and their vendors/technical support teams on sensitive client implementations, client corporate actions, and other projects related to ongoing service
• Consult, draft solutions, move and monitor data processing through the system, and manage updates of data into and consistency of data across Fidelity’s various platforms
• Deliver high-quality, timely results every time

• Bachelor’s degree or 5 years’ experience in a project management or client facing role
• Experience working in one or more of Fidelity’s lines of business (Defined Contribution, Defined Benefit, Health Savings, Health and Insurance, Stock Plan Services, Emerging Products)
• Ability to work in a cross-functional team environment and be an effective project team player
• Strong analytical, problem-solving, problem identification, negotiation, and influencing skills
• Ability to set and balance multiple priorities, meet goals and deadlines, and manage workload with minimal daily oversight
• Participating and/or leading project meetings with business partners and clients/vendors
• Collaborating on file and data exchange design
• Consulting on Fidelity and client/vendor capabilities
• Gathering and articulating integrated file and data requirements
• Testing files for format and content

• data processing
• data consistency
• file and data exchange design
• project management
• analytical skills
• problem-solving
• negotiation skills
• influencing skills

• cross-functional teamwork
• effective communication
• prioritization
• time management
• collaboration

• Bachelor's degree