Associate Director, Technology Lifecycle Management

## Associate Director, Technology Lifecycle Management Apply locations:
Louisville, KY:
Charlotte, NC:
Tampa, FL:
Fort Lauderdale, FL:
Washington, DCtime type:
Full time posted on:
Posted Todayjob requisition :
R-420149#
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** The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).
** Role Summary
** The Technology Life Cycle Management (TLM) Lead is a senior cross-functional role. This role is responsible for overseeing the end-to-end life cycle of all Center Well applications. The applications span across the Pharmacy, PCO, Home, and Humana Military segments. This leader will build and govern a comprehensive application portfolio strategy - from onboarding new technologies through retirement and decommission - ensuring alignment with enterprise architecture standards, regulatory requirements, cybersecurity posture, and business objectives.

This is a high-visibility, high-impact role that sits at the intersection of
** technology strategy**,
** risk management**,
** vendor governance**, and
** segment business partnership**.
** Key Responsibilities
**** Application Portfolio Governance
*** Own and maintain the authoritative inventory of all Center Well applications across Pharmacy, PCO, Home, and Humana Military segments using an Application Portfolio Management (APM) framework
* Define and enforce application life cycle stages:
Evaluate → Adopt → Sustain → Sunset → Decommission
* Partner with segment technology leaders and business stakeholders to rationalize the portfolio, identify redundancies, and drive consolidation opportunities
* Establish and publish an annual Technology Roadmap that reflects the life cycle status of all critical applications
** End-of-Life (EOL) & Technical Debt Management
*** Track and proactively manage all software, infrastructure, and vendor components approaching end-of-life or end-of-support across all four segments
* Build a risk-tiered EOL register with defined remediation timelines and escalation paths
* Champion technical debt reduction initiatives and partner with engineering teams to plan modernization sprints
* Present quarterly EOL risk dashboards to senior technology and business leadership
** Cross-Segment Coordination & Stakeholder Alignment
*** Serve as the primary TLCM liaison across Pharmacy, PCO, Home, and Humana Military - translating segment-specific needs into consistent, enterprise-grade life cycle decisions
* Facilitate cross-segment governance forums to align on shared platforms, common tooling, and co-investment opportunities
* Build trusted relationships with Segment CIOs, Product Owners, Engineering Directors, Enterprise Architecture, and Procurement teams
** Vendor & License Management
*** Oversee software license compliance and optimization across all segment applications
* Manage vendor relationships with a focus on contract renewals, upgrade cycles, and end-of-support negotiations
* Partner with Procurement and Legal to evaluate vendor financial health, support commitments, and roadmap viability before new technology adoption
** Cybersecurity & Regulatory Compliance
*** Ensure all applications meet CMS, HIPAA, TRICARE, DEA, and other healthcare-specific regulatory obligations at each life cycle stage
* Collaborate with the CISO organization and Compliance teams to flag and remediate applications running on unsupported or vulnerable technology stacks
* Integrate TLCM processes into the Software Development Life Cycle (SDLC) and change management frameworks
* Support audit readiness by maintaining current, accurate system-of-record documentation for all segment applications
** Modernization & Cloud Strategy Enablement
*** Partner with Enterprise Architecture to accelerate migration of legacy applications to modern, cloud-native platforms (AWS, Azure, GCP)
* Identify applications eligible for rehosting, replatforming, refactoring, or retirement as part of Center Well's cloud-first strategy
* Support M&A integration and…