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Help Desk Analyst — Fast IT Support Maritime Ops

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: ACBL Transportation Services LLC
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Analyst — Fast IT Support for Maritime Ops

American Commercial Barge Line (ACBL) is seeking a Help Desk Analyst at its HQ in Jeffersonville, IN. This full-time role provides first-line IT support to Team Members, addressing hardware, software, and network issues while logging and tracking tickets to resolution.

You will escalate complex problems to Tier II/III as needed and contribute to knowledge-base articles. Strong customer service and communication are essential.

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