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Senior Service Desk Technician (Tier II) & Mentor
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-07-31
Listing for:
Trew
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Trew in West Chester, Ohio, is seeking a seasoned Service Desk Technician Tier II to resolve escalated issues, mentor Tier I staff, and own key documentation and process improvements.
The role involves deep troubleshooting, onboarding/offboarding, and collaboration on IT projects across manufacturing sites. You will support shop-floor IT needs, manage access requests, and contribute to system upgrades, with travel as needed.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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