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Customer Success Advocate — Claims & Tech Support
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-08-02
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
PVH is seeking a Customer Success Advocate for Claims Management to provide technical support to clients by phone, email, and ticketing systems, ensuring timely issue resolution.
You will diagnose software, data, and integration issues, document interactions in CRM, create knowledge base content, train clients, participate in product testing, and identify trends to improve product quality and customer satisfaction.
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