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IT Service Desk Analyst - First-Call Resolution Pro
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-08-04
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
6AM City, LLC is seeking a Service Desk Analyst to join our IT Service Desk in Columbus, OH for a 6-month engagement. The role focuses on delivering high-quality customer service, rapid issue resolution, and detailed incident documentation.
You will handle phone support, ticketing, and escalation as needed in a 24/7 environment. Ideal candidates will have excellent communication and customer service skills, with 2–5 years in a technical support setting.
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