WMS Support Consultant

Flow Hive Solutions is seeking a highly skilled WMS Support Consultant to join our team in Louisville, KY, USA. As a WMS Support Consultant, you will be responsible for providing technical support and troubleshooting for warehouse management systems (WMS) to our clients. This is a full-time onsite position with a minimum of 5 years of experience in WMS support.

• Provide technical support and troubleshooting for warehouse management systems (WMS) to clients
• Collaborate with clients to understand their business needs and provide solutions using platforms like Manhattan, Blue Yonder, Korber, Infor, or SAP
• Monitor and maintain WMS systems to ensure optimal performance and identify and resolve any issues that may arise
• Train and educate clients on the use of WMS systems and provide ongoing support and guidance
• Develop and maintain documentation for WMS systems and processes
• Work closely with cross-functional teams to implement new WMS features and upgrades
• Stay updated on industry trends and advancements in WMS technology to provide the best solutions to clients
• Participate in meetings and discussions with clients to gather requirements and provide recommendations for WMS improvements
• Ensure compliance with company policies and procedures and maintain confidentiality of client information.

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Minimum of 5 years of experience in WMS support
• Experience with platforms like Manhattan, Blue Yonder, Korber, Infor, or SAP
• Strong technical skills and ability to troubleshoot and resolve complex WMS issues
• Excellent communication and interpersonal skills to collaborate with clients and cross-functional teams
• Good understanding of warehouse operations and processes
• Ability to work independently and in a team environment
• Strong problem-solving and analytical skills
• Willingness to learn and adapt to new technologies and systems.

At Flow Hive Solutions, we value diversity and equal opportunity. We are committed to creating an inclusive environment for all employees. We offer competitive compensation and benefits packages and opportunities for career growth and development. Join our team and be a part of our mission to provide top-notch WMS solutions to our clients.