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Help Desk Analyst - POS & IT Support Pro
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-09-09
Listing for:
Papa John's USA, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Papa John’s USA, Inc. is seeking a Help Desk Analyst to support users with office systems hardware, software, and procedures while maintaining strong customer service.
You will answer incoming calls, log and track incidents, determine causes, and guide users through solutions; escalate complex issues to second-level support as needed. Food industry experience is preferred. This role emphasizes timely responses and accurate documentation.
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