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Senior IT Support Analyst — Hybrid Desk & Training

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: MMC
Full Time, Apprenticeship/Internship position
Listed on 2026-09-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48000 - 75000 USD Yearly USD 48000.00 75000.00 YEAR
Job Description & How to Apply Below

Marsh in Louisville, Kentucky is seeking an IT support senior analyst to join the service desk. The role offers a hybrid work arrangement requiring three days in the office weekly, and you will diagnose, report, and resolve hardware and software problems for colleagues across lines of business.

You will provide support through in-person, phone, and virtual channels, respond to incidents, escalate when needed, and track work in Service Now while keeping stakeholders informed.

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Position Requirements
10+ Years work experience
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