Quality Assurance Associate

Seek Now is a technology enabled services business. Our mission is to bring you quality “ground truth data” quickly, professionally, and seamlessly into your workflows.

Utilizing our proprietary technology – Maestro – we are able to help you make quality decisions faster than ever before. Maestro enables us to give our customers the technology and quality service experience from that first contact to the delivered result. This real-time scheduling & smart routing app ensure a consistent and reliable experience that meets the need of our client, our client’s customer (the property owner), as well as our #Team Green SEEKer.

We launched our business in 2012 as Ladder Now, initially with a focused service offering; we have evolved into much more. We have expanded well beyond that initial service offering and continue to successfully meet the needs of our insurance clients. In early 2020, we acquired House Lens, a visual marketing services platform for the real estate industry located in Nashville, Tennessee.

The company offers professional photo, video, drone, and Zillow 3D tour creation. House Lens has been serving realtors since 2008 and is now available in 32 metropolitan markets and growing.

Our new brand, Seek Now, better represents the range of services we offer today as well as our aspirations to further expand our capabilities within insurance, real estate and beyond.

Seek Now is creating and leveraging technology to revolutionize multiple property-related industries. Founded in 2012, our foundationally innovative mindset, combined with years of experience, has propelled us to sustained, accelerated growth. While we have the entrepreneurial spirit of a startup, we have the discernment and direction of the established mid-market company we are.

Our platform deploys a professional gig-economy workforce of Seekers to capture, translate, and transmit hi-definition data faster and more efficiently than ever before. Leveraging current and emerging capture technologies — machine learning, AI, AR/VR, autonomous flight, and more — we deliver detailed, property-specific, ground truth data verging on real-time.

But our technology is only as good as our people, and our people are great. We are self-motivated high-performers, challenging and supporting each other to grow while delivering for our customers. Our family-orientation balances our drive upwards and forwards. We serve all stakeholders with gratitude, whether they are teammates, vendors, customers, or community members.

The combination of our culture and technology allows us to deliver more consistent and detailed data, faster. This combination gives new insights that result in better financial outcomes, better customer experience, better industry standards and better opportunities for our people.

Seek Now is searching for a Quality Assurance (QA) Associate to review insurance claim inspection reports for accuracy and overall quality in accordance with established company standards prior to submittal to our customers. Additionally, the QA Associate will schedule appointments with our customers and resolve daily issues with our field inspectors.

The ideal candidate is very detailed-oriented, loves analyzing reports, reports quality trends to the appropriate internal leaders, and has experience in property and casualty insurance. The QA Associate learns quickly and retains the standards required by Seek Now as well as customer-specific requirements.

• Detail Dynamo – you not only love the nitty-gritty details, you can also spot missing or incorrect data points more quickly than most people
• Perfectionist – you strive for perfection, you expect…