Insurance Manager - Commercial Real Estate

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Insurance Manager within PNC's Commercial Real Estate organization, you will be based in Louisville, KY;
Overland Park, KS;
Dallas, TX; or Pittsburgh, PA.

Position : R207963

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Monitor, review, analyze and interpret commercial real estate property and liability insurance policies against the requirements in both the equity and debt documents to ensure that the portfolio has adequate coverage and is in compliance with internal policies and procedures.
• Works with general partners to ensure that PNC has appropriate documentation for the insurance files.
• Provides advice and guidance to underwriters and asset managers regarding risk implications of any such exceptions or gaps in coverage.
• Monitors due diligence process ensuring that all information has been received and is up to date meeting PNC guidelines.
• Corresponds, verbally or in writing, with borrowers, insurance agents, and insurance companies to resolve any issues or discrepancies related to insurance.
• Act as a liaison between internal departments to resolve any issues or discrepancies related to insurance.
• Make recommendations on insurance decisions. Act as first line of defense, supports risk management, compliance, and audit needs as necessary.
• Manages a team of insurance professionals with funds and disbursement responsibilities, ensuring that compliant coverage is in place for portfolio of real estate loans in accordance with loan documents.
• Act as a subject matter expert on insurance concepts including underwriting principles and claims.
• Reviews and approves coverage submitted by insurance professionals and recommends insurance decisions.
• Oversees daily operations and production of team to ensure high-quality service delivery, accurate and compliant policy administration, and timely and accurate disbursement of funds.
• Corresponds with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies, and provide guidance regarding implications of exceptions or gaps in coverage.
• Plays a key role in team leadership and cross-functional coordination, interacting with internal departments as needed to resolve any issues or discrepancies related to insurance.
• Performs various trainings for internal partners regarding insurance concepts.
• Identifies and implements process, policy, and technology improvements and best practices to increase efficiency and reduce operational risk.
• Supports audits, regulatory reviews and internal compliance initiatives.

• Agile Analysis
• Analytical Thinking
• Contract Review
• Cost Controls
• Decision Making
• Documentations
• Due Diligence
• Equities

• Accuracy and Attention to Detail
• Coaching Others
• Decision Making and Critical Thinking
• Effective Communications
• Insurance Legal and Regulatory Environment
• Knowledge of Underwriting
• Negotiating
• Portfolio Management – 1
• Problem Solving
• Process Management
• Real Estate Property Data Analysis
• Regulatory Environment – Financial Services
• Risk Assessment

Roles at this level typically require a university / college degree, with 5+ years of industry‑relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Bachelor's

No required certification(s)

No required license(s)

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options;…