Zone Skip Manager - Freight Operations

Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace.

We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.

The ideal candidate will embody our company's Non-Negotiables:

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way
• Be Fearless - We never fail, we only learn
• We are One Team - We achieve more together by collaboration and consensus
• Delivery on Commitments - We do what we say we will do
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity

The Zone Skip Manager ensures zone-skip freight moves through the hub accurately, efficiently, and within required service windows. Reporting to the Hub Manager, this role oversees nightly freight flow, sequencing, and visibility. It makes time-sensitive routing and prioritization decisions when operating conditions change.

The position serves as the primary operational contact for zone-skip activity, coordinating with third-party carrier leadership, Account Management, Customer Service, and other internal partners. Through process ownership and partnership rather than direct supervision, it aligns priorities, resolves exceptions, and supports timely releases, accurate reporting, and consistent service outcomes.

• Own nightly zone-skip execution, adjusting the freight plan as arrival times, volumes, capacity, or other operating conditions change to protect established service windows.
• Plan and sequence freight using sort codes, destination requirements, expected volume, available capacity, release times, and inbound and outbound schedules to assign freight to the appropriate outbound movement.
• Communicate Lanter’s required freight outcomes, priorities, and sequencing needs to the third-party carrier’s dock supervisor and coordinate operational exceptions without directing carrier personnel or work methods.
• Use scanning and operational checks to confirm freight is routed to the correct destination and loaded onto the appropriate outbound movement.
• Identify and resolve free-astray freight, damage scans, missed releases, and other processing exceptions.
• Research unlabeled, misrouted, returned, or unidentified parts and assets using available systems and partner with Account Management and Customer Service to determine ownership and proper routing.
• Prepare and distribute routine reporting on inbound and outbound times, release performance, volume, available capacity, damage scans, free-astray activity, and related service measures using TViz, Parcel Search, and Excel.
• Provide timely shipment updates and elevate service risks with facts and recommended next steps.
• Provide operational input on freight flow, capacity, routing, and hub readiness as new zone-skip business is evaluated and launched.
• Promote safe, organized, and efficient operations by supporting Lanter’s Safety First expectations, 5S practices, quality controls, standard work, and continuous improvement efforts.

• At least three years of experience coordinating time-sensitive freight flow or sequencing in high-volume logistics, cross-dock, hub, parcel, or freight operations.
• Ability to work independently, balance competing priorities, make sound operating decisions, and escalates risks in a time-sensitive environment.
• Strong attention to detail and ability to interpret sort codes, shipment data, schedules, routing requirements, and capacity information.
• Experience using freight-tracking, warehouse, scanning, or similar operational systems, along with working proficiency in Microsoft Excel.
• Ability to communicate clearly and coordinate effectively across internal and external partners.
• Ability to lead through influence and process ownership to achieve required outcomes without direct authority over partner personnel.

• Experience in zone-skip, hub-and-spoke, parcel, freight-sequencing, or automotive or industrial parts operations.
• Experience coordinating freight priorities and service outcomes with third-party carriers or outsourced dock…