Crew Van Supervisor

Job Description

Monday-Friday 8pm-4am - Over time is available and some weekends.

Pay: $29.50 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.

• Oversee the Crew Van Operation and report to the Account Manager.
• Manage approximately 32 employees and front-line operational supervisors.
• Develop, train, coach, lead, discipline, and build a solid team.
• Maintain a strong business relationship with the client, building trust and respect while branding ABM as a quality service provider.
• Develop nightly operating plans and delegate work to nighttime supervisors to meet client expectations.
• Problem solve, investigate, and resolve issues such as client concerns, customer complaints, accident investigations, employee disputes, and nightly operational concerns.
• Use client computer systems:
  Crew Van Visibility (CVV), Mosaic Situational Viewer (MSV), Flight Crew Records Database, Flight OPS Jumpseats, Airhub, IGate Training, Ramp Control Center Tailsheet Generator, and Netline.
• Ensure proper onboarding with ABM HR and Payroll.
• Maintain frequent physical presence to observe, participate, communicate, and coordinate quality services for the client.
• Produce reports, PowerPoint presentations, email communication, job postings, and other documents for the client and ABM General Manager.
• Present at client-requested meetings.
• Enforce and account for the ABM Crew Van Operation and Teamsters Local 89 Collective Bargaining Agreement, including contract knowledge and grievance processing.
• Cover schedules when needed and collaborate with other vendors and client departments (Security, Catering, Internal ABM Support, Ramp Control Center, Systems Ops, Chief Pilot’s Office).
• Impact safety, service, and security of the client’s operation.

• Plan, organize, and communicate daily/nightly operational priorities and client requests.
• Effectively lead and supervise the onsite night ABM team.
• Set employee expectations, provide feedback, and routinely inspect work and facilities.
• Manage supplies, vehicle fleet, radios, iPads, equipment, and other resources to ensure efficient operations.
• Collaborate and coordinate with the management team to ensure execution of services.
• Use data, firsthand observations, and supervisor feedback to seek operational improvements.
• Collect and maintain required administrative tasks for daily/nightly, weekly, or monthly reporting.
• Cultivate a strong safety culture to provide a safe work environment.
• Research, evaluate, and take corrective action for event reports, accidents, delays, customer complaints, and other required follow-up with the client.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and more efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue‑chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.

Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM:
Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call…