Director of Customer Success - Hybrid, Portfolio
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-03-12
Listing for:
Kount
Full Time
position Listed on 2026-03-12
Job specializations:
-
Management
Operations Manager, IT Project Manager, Business Continuity
Job Description & How to Apply Below
A major technology company seeks a Director of Customer Success in Louisville, KY, to lead a team ensuring the retention of contracts worth over $100M. Responsibilities include managing customer health metrics, leading renewal strategies, and optimizing processes to achieve company goals. Candidates should have 7-10 years in customer success roles, proven team management experience, and expertise with financial oversight. The role involves a hybrid work environment and offers competitive compensation and growth opportunities.
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