Branch Manager

Job Description

The Branch Manager holds full profit and loss (P&L) responsibility for the branch, including oversight of a remote location. This role partners closely with the Operations Manager to provide leadership across daily operations while driving sales growth, operational performance, and overall business efficiency.

Success requires strong analytical capability combined with prior hands‑on distribution experience and active day‑to‑day engagement in branch operations. The Branch Manager must be highly proficient in Excel, Power BI, ERP systems, and order entry platforms, with the ability to interpret data and translate insights into clear operational strategies and revenue‑driving actions.

• Own branch P&L including revenue, gross margin, operating expense, and inventory investment.
• Use Excel, Power BI, and ERP reporting tools to analyze revenue, margin, inventory, and cost trends.
• Develop structured forecasts tied to measurable sales and financial targets.
• Establish and monitor KPIs across sales and operations.
• Maintain clear visibility into revenue drivers and operational performance.

• Drive sales performance through effective management of Customer Service and Business Development teams.
• Establish account growth plans and measurable revenue targets.
• Monitor pricing, margin performance, and customer profitability.
• Ensure pipeline visibility and structured forecasting.
• Identify underperforming accounts and implement corrective action.
• Develop relationships with key accounts.
• Contribute to development of marketing plans with the President and Marketing to support business growth.

• Partner with and support the Operations Manager in daily branch operations.
• Improve warehouse, inventory, and order flow efficiency through data analysis.
• Align sales activity with inventory planning and service capabilities.
• Identify process gaps impacting service, cost, or margin and implement corrective action.
• Ensure consistent performance standards across the primary branch and remote location.
• Understand and support the operational, sales, and inventory requirements necessary to grow the Fire Alarm Repair Facility.

• Monitor purchasing activity to support service levels and cost control.
• Track inventory turns, aging, and excess exposure.
• Align demand planning with sales forecasts and operational capacity.

• Provide performance oversight for the remote site.
• Ensure consistent reporting, KPI tracking, and financial visibility.
• Support operational alignment with branch standards.

• Bachelor’s degree in business, finance, supply chain, or a related field, preferred.

• Minimum of five (5) years of leadership experience within a distribution or comparable operational environment.
• Demonstrated experience with full P&L ownership and financial accountability.

• Detail‑oriented, highly organized, and collaborative team player.
• Strong organizational, time management, and problem‑solving abilities.
• Excellent written and verbal communication skills with the ability to communicate clearly across all levels of the organization.

• Advanced proficiency in Microsoft Excel, including financial modeling and data analysis.
• Working knowledge of Power BI and ERP systems.
• Experience using order entry systems and managing transactional workflows.

• Strong analytical capability and financial acumen.
• Ability to translate data insights into clear, actionable business plans.
• Hands‑on operational experience within a distribution environment.
• Clear, direct, and effective communication style.
• Leadership approach grounded in accountability and measurable performance standards.

• Valid driver’s license with acceptable driving record required.
• Must be able to comply with PFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Occasional travel required, up to 10%.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift