Field Quality Engineer; Part-Time

Overview

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey?

• Field Quality, COQ & AI Analytics Leadership
  • Document Best Practices of Field Quality Engineer position and support training of engineers learning field quality.
  • Analyze trends and partner with Design and Manufacturing to identify root cause and implement corrective and preventive actions.
  • Facilitate communication of customer concerns and AI-derived insights across all functions, including the AP3 dishwasher factory floor.
  • Analyze SCR data daily and COQ data weekly, escalating issues as required and tracking resolution effectiveness. This primarily includes SCR, Concessions, & Insurance.
  • Analyze system level returns and define root cause and corrective actions.
• Service, Parts, and Customer Interface
  • Interface with catalog and service parts teams to ensure correct parts usage and supersedure on the AP3 Dishwasher Plant built product.
  • Support creation of customer education materials, including videos and web-based content.
• Damage Returns & AI Analysis
  • Analyze Dishwasher damage returns to differentiate factory versus distribution root cause.
  • Initiate and lead corrective action projects with Manufacturing, Packaging, Logistics, and Distribution teams.
• Production Reliability & Validation Support
  • Analyze data from the Production Reliability Audit Test Lab (PRAT) for Dishwasher products.
  • Review PRAT findings with Design and Manufacturing Engineers.
  • Escalate PRAT alerts to AP3 Dishwasher Manufacturing and Design Engineering teams and track corrective action closure.

• Minimum Requirements:
  • Bachelor of Science in Engineering or equivalent relevant work experience required.
  • 3+ years of plant, high-volume manufacturing, operations, or quality experience.
  • Prior experience as a Field Quality Engineer in a manufacturing environment strongly preferred.
• Preferred:
  • 7+ years of plant, high-volume manufacturing, operations, or quality experience.
  • High initiative, self-starter, results-oriented, and team-focused.
  • Proven ability to lead cross-functional teams and influence change.
  • Strong analytical, problem-solving, and project management skills.
  • Experience using AI-enabled analytics tools or demonstrated ability to rapidly adopt advanced data systems.
  • Proficiency in Microsoft Office tools (especially Excel) and ability to learn new systems quickly.
  • Excellent communication, presentation, and leadership skills.
  • Strong project tracking and execution skills.
  • Field Quality or Quality Leadership experience.
  • Experience with SCR, warranty, damage, and AI-driven field analytics.
  • Desire to work in a manufacturing-focused environment.
  • Knowledge of highly automated Dishwasher products or similar high-volume, low-mix assembly processes.

• Office environment with daily factory and shop-floor interaction.

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy. We reaffirm our commitment to inclusion and diversity (I&D) to foster an environment where every individual feels valued, connected, and empowered to contribute. We are committed to creating solutions that empower colleagues, strengthen communities, reinforce a culture of belonging and engagement, and reflect the diversity of the communities we serve through our workforce, products, and practices.

We are building a deeply connected organization with a culture of engagement, belonging, and connection.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the…