Children's Services Case Manager

Position: Children's Services Case Manager

Location: Louisville, KY

Job : 929

# of Openings: 1

Position Title: Children's Services Case Manager

Louisville, KY

Full Time, Salaried, Exempt

VOA Home - Unity House C3 Campus

Volunteers of America Mid-States (VOA) is a non‑profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low‑income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission‑driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

Volunteers of America Mid‑States offers a rich and robust benefits package that supports a healthy work life balance, which include the following:

Health and Wellness

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• Met Life Legal Plans

Financial Wellbeing

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one

The Administrative and Children’s Services Manager is responsible for the overall oversight of children’s services (including case management and other supportive services) the Family Emergency Shelter (C3 Campus), and Transitional Housing Programs (FES/TH). Responsibility includes ensuring that professional, comprehensive services are provided to all children in FES/TH, and ensuring all policies and procedures specific to children/children’s services are implemented and carried out.

The position requires a Bachelor's degree in human services or a related field and two years of related experience, MSW preferred. Experience/knowledge in management/development of services/programs specific to children required. Knowledge of the causes and effects of homelessness is important as well as prior experience working with individuals/children in crisis/poverty required. Knowledge of healthy child development and resources/referrals in this area a must.

• Requires a demonstrated ability to provide a reasonable combination of the following knowledge, abilities and skills: family needs assessment, knowledge and ability to access local resources, advocacy, counseling, and working cooperatively with local service providers.
• Must have a commitment to the principles of the project.
• Excellent verbal and written communication skills, high degree of organization, and creative problem‑solving skills
• Must have a personal automobile, valid driver’s license, liability insurance, and be willing and able to travel within the full‑service area.
• Must complete required case management and (Critical Time Intervention) CTI training within 90 days of hire.

• To provide oversight for all programming specific to children within the facility.
• To oversee the facilitation of all assessments for children within the facility and coordinate appropriate referrals and ensure ongoing follow up with families as needed.
• To meet with each new family and ensure that all basic/specific needs of all new children (an ongoing as needed) in the facility are met and provide follow‑up as appropriate.
• To submit all internal and external reporting requirements assigned accurately and on‑time to the appropriate persons, including all assignments given by the Senior Director of Housing Services.
• To act as liaison…