Philanthropy Administration Coordinator

Position Overview

Under the supervision of the Director of Philanthropy Administration, the Philanthropy Administration Coordinator is responsible for supporting fundraising efforts and donor relations, providing administrative support for the Philanthropy Department, and managing updates to our Customer Relationship Management (CRM) system with utmost attention to detail.

• Responsible for ongoing Philanthropy department data entry and reporting needs in our CRM (donor records and contact information, fundraising campaigns, etc.).
• Process and record gifts, pledges, restricted, and tribute gifts in a timely manner.
• Prepare donor acknowledgments for Jewish Federation fundraising campaigns, JCC campaigns, and produce personalized tribute cards for applicable gifts.
• Reconcile with Finance team to ensure accuracy and intent of donor gifts.
• Maintain records of all legacy gift commitments and donor information, provide administrative support for this program as needed.
• Generate quarterly donor statements in partnership with the Finance team.
• Create pledge cards for staff and volunteer solicitors.
• Prepare and mail personalized donor cards for life cycle events.
• Electronically file all incoming pledges and payments.
• Conduct research on current and prospective donors.
• Serve as point of contact for donor inquiries and provide excellent customer service.
• Manage all subscription inquiries and requests for the monthly Community paper.
• Provide general administrative support to the Philanthropy department for special events, large mailings, and other needs.

• Bachelor's degree and at least 3 years of professional work experience, preferably with experience in nonprofit fundraising and donor relations
• Strong proficiency in all Microsoft Office applications
• Prior experience with fundraising database management (Sales Force a plus)
• Highly organized, detail-oriented, and able to manage competing priorities
• Excellent interpersonal skills and professional, courteous demeanor
• Ability to manage confidential information with discretion
• Sensitivity to Jewish culture and traditions
• Ability to work occasional nights and weekends for special events