Quality Assurance Manager

Position Summary: Responsible for auditing internal and external processes, communications and policies. Ensure that every product meets a certain set of standards which they determine based on customer expectations. Develop documentation detailing company standards which employees are expected to adhere to.

Position responsibilities:

• Develop Quality procedures and systems
• Drive corrective action activity from initiation to closure through working with cross-functional teams
• Review and evaluate customer complaints and resolve in a timely manner
• Facilitate Advanced Product Planning discussions and coordinate implementation into product lines.
• Train necessary personnel on quality inspection and assurance methods
• Overtime as needed
• Perform other duties as assigned

Essential skills and experience:

• Excellent verbal and written communication skills
• Basic computer skills, including general familiarity of computer systems/typing
• Ability to interpret complex engineering drawings
• Ability to motivate others to achieve established goals
• Ability to assign people task based upon given directions
• Read English and Basic Math Skills

Preferred skills and experience:

• Knowledge of various types of materials a plus (wood, plastic molding, plating, wire construction, etc.)
• Knowledge of ISO, QS, or TS
• Six Sigma and Lean knowledge a plus
• 4-6 years relevant experience

Reporting to this position: Quality Assurance Department

Physical Demands: Subjected to lifting fifty (50) pounds, Repetitive bending, stooping, pushing, pulling, standing and sitting, with or without accommodation.

Work Environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.