Quality and Continuous Improvement Lead Job Louisville area,Kentucky USA,Quality Assurance

Quality And Continuous Improvement Lead

At District Photo, our employees are the heart of our company. We are seeking a Quality and Continuous Improvement Lead in our Louisville, KY manufacturing plant.

The Quality and Continuous Improvement Lead owns site-level Quality Management System (QMS) execution, the continuous improvement (CI) portfolio, and training governance for the assigned site. This role integrates process governance, audit oversight, corrective actions, and quality-driven training coordination in partnership with Operations.

Benefits include 401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.

At DPI, our success is powered by our people and its client's satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors.

Requirements include:

Own site-level execution of the QMS and ensure adherence to SOPs and standards.
Maintain audit readiness; ensure effective containment and CAPA workflows.
Review and validate quality metrics and reporting (daily/weekly/monthly).
Coach and oversee site Auditors and QCI & Training Coordinators.
Own the site CI roadmap and prioritize improvement opportunities.
Lead or co-lead RCA (5 Whys, Fishbone), 8D, and PFMEA activities.
Run Kaizen/events, track actions, verify benefits, and standardize wins.
Partner with the Central QCI Project Engineer on cross-site initiatives.
Approve training content and ensure training is triggered by quality events.
Validate training completion prior to process release; ensure proper qualifications.
Ensure Lead Operators/Trainers follow approved methods and current SOPs.
Coordinate with LQSA and QS & Training Associate on skills matrix alignment.
Provide daily direction to QCI & Training Coordinators and Auditors.
Communicate performance and risks with Operations, Engineering, and leadership.
Champion a culture of quality ownership and continuous improvement.

Minimum qualifications include:

Bachelor's degree or equivalent experience in Quality, Industrial/Manufacturing, or related field.
5+ years in quality/CI with demonstrated leadership at the site level.
Working knowledge of QMS, Lean, and basic Six Sigma tools (8D, PFMEA, SPC).
Strong data analysis, problem-solving, and facilitation skills.
Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Teams

Preferred qualifications include:

Six Sigma Green Belt or higher; formal Lean certification.
Experience in print, POD, or related high-volume manufacturing.
Experience leading cross-functional Kaizen or CI programs.

Working conditions include:

Combination of office and production floor environments; significant walking/standing at times.
May lift up to 50 lbs. occasionally; standard PPE as required.
Schedule may flex to support multiple shifts or events

District Photo Inc. Founded in 1949 by Melvin Cohen as a small black & white photo lab, the business grew during the last half of the 20th century into a large wholesale photofinishing lab serving mid-Atlantic retailers and a national mail order film business. In the late 1990's under Neil Cohen's leadership, DPI acquired a photo business in the UK and has transitioned from a mid-Atlantic film developing lab to multiple state-of-the-art digital labs shipping millions of photos worldwide every day.

Today, District is one of the largest variable data printing companies in the world as their facilities comprise over a million square feet of manufacturing space with a global reach that sets them apart in the digital printing market. With 7 production fulfillment facilities located in the United States (MD, PA, KY, AZ), England, the Czech Republic & Australia, District Photo is the leader in creating photo-based products as they deliver millions of prints, greeting cards, books, calendars, blankets, mugs, and other gift items yearly.

Dept# 6620