Retail Sales Associate

Overview

$12.00 to $15.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process!

Full-Time Retail Sales Associate

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months, additional week after one year, two weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal: 8 hours after 6 months to be used before first anniversary, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements).
• Employee discounts on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet program requirements.
• Access to 10,000+ discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

• Greets and interacts with customers to develop rapport and provide appropriate financial solutions.
• Performs open/close procedures; maintains a clean, stocked sales floor and displays.
• Executes sales and loan transactions in accordance with policies and procedures.
• Handles cash and negotiable items per policies.
• Answers incoming calls per company standards.
• Explains legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using effective tools.
• Partners with all employees to create a positive customer experience.
• Completes required training; performs other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, etc.).
• Ability to work with firearms and to become firearms certified.
• May assist customers outside the building or retrieve products in exterior storage areas.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team-focused.
• Ability to multi-task in a fast-paced environment; basic math proficiency.
• Cash handling experience preferred.
• Willingness to work at multiple locations; flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit of personal performance. More details provided during interview.

The information in this description is not an all-inclusive list of duties or required skills. Management may assign or reassign duties. Duties may change due to reasonable accommodations. An arbitration agreement may be required for employment.

Pay rates will not be below applicable local minimum wage requirements.

Equal Opportunity Employer statements:
First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides reasonable accommodations for qualified individuals with disabilities. See privacy policy for more information.