Retail Experience Lead: Pet Parent Advocate & Team Leader
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-08-11
Listing for:
PetSmart
Full Time
position Listed on 2026-08-11
Job specializations:
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service, Retail Support
Job Description & How to Apply Below
Pet Smart is seeking a Retail Customer Service Lead (Key Holder) in Louisville, KY to drive the in-store customer experience and support leadership in daily operations. The role focuses on supervising associates, coaching performance, securing store standards, and delivering exceptional pet parent service while coordinating with team members and store management.
The position requires full-time availability, strong communication, and the ability to work evenings, weekends, and holidays.
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